Please read these Terms of Service carefully before using the website or engaging the services of CodeVibe Technology Private Limited.
1. Acceptance of Terms
By accessing or using the website at codevibe.in or engaging the services of CodeVibe Technology Private Limited ("Codevibe", "we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services. These terms constitute a legally binding agreement between you and Codevibe.
2. Services
Codevibe provides software engineering, design, and consulting services including but not limited to: web application development, mobile application development, cloud and DevOps infrastructure, AI and automation integration, and UI/UX design. The specific scope, deliverables, timeline, and pricing for each engagement are defined in individual project agreements, statements of work (SOW), or proposals mutually agreed upon by both parties. These Terms of Service govern the general relationship; individual project agreements take precedence where they conflict with these general terms.
3. Engagement and Project Agreements
All project work is governed by a separate written agreement (SOW, proposal, or contract) that specifies: detailed scope of work and deliverables; project timeline and milestones; pricing and payment schedule; acceptance criteria; intellectual property ownership terms; and any project-specific terms. Work begins only after both parties have agreed to the project terms in writing (which includes email confirmation). Verbal agreements or assumptions are not binding.
4. Pricing and Payment
Pricing is as specified in individual project agreements. We offer fixed-price, dedicated team, and staff augmentation engagement models. All prices are quoted in Indian Rupees (INR) unless otherwise specified, and are exclusive of applicable taxes (GST at prevailing rates). Payment terms are defined in individual project agreements. Standard terms are: 30% advance before work begins; milestone-based payments as defined in the SOW; final payment upon project delivery and acceptance. Payments may be made via bank transfer, UPI, or through our payment gateway (Razorpay). Late payments (beyond 15 days of invoice date) may attract interest at 1.5% per month. We reserve the right to pause work on any project with outstanding payments beyond 30 days.
5. Refund Policy
Refund eligibility depends on the engagement type and project stage. For fixed-price projects: if we fail to deliver agreed-upon milestones, you are entitled to a refund for the undelivered portion; advance payments are non-refundable once work has commenced, except where we fail to deliver as agreed; refunds for delivered milestones require mutual agreement based on acceptance criteria. For dedicated team and staff augmentation engagements: these are billed on a time basis and are generally non-refundable; unused prepaid hours may be carried forward to the next billing cycle (up to 30 days). Refunds are processed within 5–10 business days via the original payment method. For payments made through Razorpay, refunds are subject to Razorpay's processing timelines.
6. Intellectual Property
Unless otherwise specified in the project agreement: all custom code, designs, and deliverables created specifically for your project are assigned to you upon full payment; we retain ownership of our pre-existing tools, libraries, frameworks, and methodologies used in delivery; we may use open-source software in our deliverables — all open-source components and their licences will be documented; we retain the right to use general knowledge, techniques, and experience gained during the engagement for other projects (without disclosing your confidential information). Work-in-progress materials remain our property until the relevant milestone payment is received.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, including but not limited to: business plans, strategies, and financial information; technical architecture, source code, and system credentials; user data, customer lists, and analytics; and project specifications and internal communications. Confidentiality obligations survive the termination of the engagement for a period of 24 months. Exceptions include information that: is or becomes publicly available through no fault of the receiving party; was already known to the receiving party; is independently developed without reference to confidential information; or is required to be disclosed by law or regulation.
8. Warranties and Disclaimers
We warrant that: our services will be performed with reasonable care and skill consistent with industry standards; deliverables will substantially conform to the agreed specifications; we have the right to provide the services and assign intellectual property as described. We do not warrant that: software will be entirely free of bugs or errors (we will address material defects within the warranty period defined in the project agreement, typically 30–60 days post-delivery); our services will meet requirements not specified in the project agreement; or third-party services, APIs, or platforms integrated as part of our work will remain available or unchanged. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: our total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by you to us for the specific project or engagement giving rise to the claim; we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or goodwill; we shall not be liable for delays or failures caused by circumstances beyond our reasonable control (force majeure), including natural disasters, pandemics, government actions, internet outages, or third-party service failures. Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
10. Client Responsibilities
To enable us to deliver our services effectively, you agree to: provide timely access to required information, systems, credentials, and stakeholders; review and provide feedback on deliverables within agreed timelines; ensure that any content, data, or materials you provide do not infringe third-party intellectual property rights; maintain the confidentiality of any credentials or access we provide during the engagement; designate a primary point of contact with authority to make project decisions; and make payments in accordance with agreed schedules. Delays caused by your failure to meet these responsibilities may result in timeline adjustments and additional costs.
11. Termination
Either party may terminate an engagement: with 30 days written notice (or as specified in the project agreement); immediately if the other party materially breaches these terms or the project agreement and fails to cure such breach within 15 days of written notice; immediately if the other party becomes insolvent, enters liquidation, or ceases operations. Upon termination: you shall pay for all work completed up to the termination date; we shall deliver all completed work and work-in-progress materials (subject to payment); confidentiality obligations survive termination as specified above; and any licences granted for delivered work remain in effect (subject to full payment).
12. Website Use
When using our website, you agree not to: attempt to gain unauthorised access to any part of the website or its systems; use the website to transmit malware, spam, or any harmful content; scrape, crawl, or harvest data from the website without permission; use the website in any way that violates applicable laws or regulations; impersonate any person or entity; or interfere with the proper functioning of the website. We reserve the right to restrict or terminate access to the website at our discretion.
13. Google reCAPTCHA
This site is protected by Google reCAPTCHA to prevent spam and abuse. Use of reCAPTCHA is subject to Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms). reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis.
14. Third-Party Services
Our services and website may integrate with or depend on third-party services including cloud providers (AWS, Vercel), payment processors (Razorpay), analytics (Google Analytics), and communication tools (Microsoft 365). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, performance, or policies of third-party services.
15. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts in Gurgaon (Gurugram), Haryana, India. Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.
16. Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated to active clients via email. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
17. Severability
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
18. Contact
For questions about these Terms of Service, contact us at: CodeVibe Technology Private Limited Email: hello@codevibe.in Phone: +91 70677 09224 Address: Gurgaon, Haryana, India